Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

We are looking for a Security Support Officer to join our fantastic team based in London. The client is an innovator and world leader in the Tech sector. They are also an integral company within a well known multinational technology conglomerate, headquartered in California. The client's facilities are modern and designed with functionality and form at their core. Our client promotes inclusivity, innovation and world class performance. The service provider champions diversity, development and progression, to enable provision of sector best performance.

This role offers the opportunity to work across both front and back of house areas, including high-profile events, where outstanding customer service is as important as maintaining a safe and secure environment. The successful candidate will demonstrate exceptional customer service skills, confidently engaging with clients, guests, vendors, and contractors. You will take pride in delivering world-class service standards, ensuring every interaction is professional, welcoming, and efficient.

What do you get from us: 
 

• The Role – Full Time, 42 hours per week, variable hours, day, night and weekends
• Pay: £14.55 per hour
• Company Sick Pay 
• Company Pension Scheme
• Life Assurance Scheme
• Access to an Online GP Service for you and your dependents
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  

A typical day in the life as a Security Support Officer

• Be a highly visible security presence, ensuring smooth access and egress control.
• Welcome visitors, guide them to reception and verify entry passes
• Support events with access flow, security, and emergency response.
• Monitor CCTV & alarm systems, reviewing, recording, and escalating incidents.
• Conduct regular patrols, staying familiar with site layout and security risks.
• Manage security desk admin, including key logs, reports, ID cards, and IT movements.

What are we looking for?
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.   

• Door Supervisor SIA Licence 
• Hard work and excitement for your job, we love to see people enjoying their role  
• A positive attitude with experience in a customer service role.
• Hold excellent written communication and interpersonal skills.
• Demonstrate the ability to think and act quickly in emergencies or under pressure

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.