Security Team Leader

Permanent
Location: London
Hours: Full time – 19.00pm-07.00am
Pay: £15.25 per hour

Join Our Team as a Security Team Leader !

About the Role:

To provide effective and efficient supervision to a team of security personnel and front of house staff within the site property portfolio. To ensure officers provide a first-class security service solution to all staff and visitors to the site. Responsible for supervising a pooled resource to ensure the varying demands of the business are met in all areas covered by the contract. Reporting directly to the Security Operations Manager and in his absence the Head of Risk and Security.

As a Security Team Leader, you will be responsible for:

• Manage all aspects of the security shift team member's duties, ensuring they are compliant and conversant with agreed procedures, taking responsibility for the professional conduct and development of the team. Key emphasis is placed on access control, staff deportment, customer care and emergency responses.  
• Investigate & escalate all complaints, putting in place corrective measures to prevent a re-occurrence and to ensure that information is passed on to site management and your fellow TL`s.
• To manage the deployment of the Security Team by way of planning, coordination, allocation and supervision via the daily rotation of the team, shifting resources to where they are required.
• To effectively monitor CCTV for the prevention of crime, loss or theft of property and to ensure the Health and Safety of staff and visitors.
• Assist the Security Operations Manager and or Head of Risk and Security and in the reviewing, devising and compiling standard operating procedures through delivering scenario tests, toolbox talks and issuing site memoranda as and when required. 
• To ensure that the Security Team carry out the set number of patrols, meeting frequency, accuracy and reporting targets as set out in the Assignment Instructions or as requested by the Site management or the senior Campus Services & Developments team. 

• Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

What we are looking for:

• SIA – DS & CCTV
• Excellent customer service
• Team player
• Previous Team Leader experience  

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge.