Vacancy Reference:
4406
Contract Type:
Full Time
Temp or Perm:
Permanent
City:
York
Closing Date:
16 January 2026
Salary:
£14.00

Security Team Leader

Permanent
Location: London
Hours: Full time, 4 on, 4 off, 07:00 - 19:00
Pay: £14.00 ph

Join Our Team as a Security Team Leader

We are seeking a professional and proactive Security Team Leader to support the safe and secure operation of one of our clients, a Museum in York. This role provides on‑shift leadership to the security team, ensuring the safety of visitors, staff, contractors, and the museum's world‑class collections.

Working within both the control room and front‑line operations, you will coordinate daily security activity, manage incidents, and ensure service delivery remains compliant, customer‑focused, and professional. You will act as a key point of contact for emergency services and internal stakeholders, supporting day‑to‑day operations, public access, special events, and VIP visits.

As a Security Team Leader you will be responsible for:

Provide on‑shift leadership to the security team, coordinating control room activity and front‑line operations
Monitor CCTV systems and manage incidents including fire alarms, intruder alerts, medical incidents, lost children, and evacuations
Coordinate daily tasking, patrols, staff breaks, access control, and museum lock/unlock procedures
Manage visitor, contractor and staff access, including car park bookings and entry control
Respond to alarms, panic alerts, lift entrapments and emergency situations in a calm and effective manner
Ensure security officers are correctly equipped, in full uniform, and compliant with SIA and site requirements
Liaise with emergency services and support planned events and VIP visits
Assist with reporting, documentation, key control, patrol monitoring and alarm testing

Why Join Us?

Annual leave entitlement of 5.6 weeks
Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing – Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents.
Financial support
Discounts on hundreds of retail sites
Cycle to Work scheme

What we are looking for:

Ability to deliver excellent customer service in a busy public‑facing environment
Proven ability to think and act quickly during emergencies and under pressure
Strong verbal and written communication skills, including clear incident reporting
Basic IT skills, with the confidence to operate CCTV and control room systems
Calm, confident approach when dealing with members of the public and contractors
Reliable and professional, with high standards of punctuality, attendance and personal presentation
Ability to work effectively as part of a team, supporting colleagues and supervisors
Understanding of equality and diversity principles, with sensitivity to visitor needs
Valid SIA Licence and CCTV Licence
First Aid at Work Certificate

Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge.