Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

We are looking for a Security Support Officer to join our fantastic team based at St Pancras, London. The client is an innovator and world leader in the Tech sector. They are also an integral company within a well known multinational technology conglomerate, headquartered in California. The client's facilities are modern and designed with functionality and form at their core. All staff on site have access to gyms, food offerings; all provided with a focus on wellbeing. There are also baristas serving fresh coffee daily, for everyone. Our client promotes inclusivity, innovation and world class performance. The service provider champions diversity, development and progression, to enable provision of sector best performance.

What do you get from us: 
 

• The Role –  Full time, 42 hours per week, varied shift pattern, days and nights 0700 to 1900 and 1900 to 0700
• Pay: £14.55 per hour
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists 

A typical day in the life as a Security Support Officer

• Ensuring the building is safe and protected by carrying out both internal and external patrols, actively preventing any security concerns.  
• Checking, and verifying entry passes, monitoring of alarm systems, access control and investigating any suspicious activity or behaviour.   
• Interaction with customers, meeting and greeting both staff and visitors; listening to requests, taking an interest in what they have to say, show empathy, and be prepared to answer questions and follow up where you feel you might be able to help. It's about going that extra mile to show people we care.   

What are we looking for?
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.   

• SIA Licence 
• Experience in a security environment is beneficial but not essential, we are willing to put the time and resource into someone who may be recently licensed to give you the first step you might need. 
• Hard work and excitement for your job, we love to see people enjoying their role  
• A positive attitude with experience in a customer service role.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.