Security Supervisor

Permanent  
Location: Reading
Hours: 4 on 4 off shift pattern
Pay: £14.58 hourly rate

Join Our Team as a Security Officer!

Supervisor to work for one of a prestigious site based in Reading. You will be responsible for maintaining the security requirements of the client whilst maintaining a good corporate image and high standards of professionalism through adherence to directions from the Regional Operations Manager.

The Security Supervisor is a key leadership role. Leading a team of Security Officers, the Supervisor is responsible for overseeing day-to-day security operations, ensuring compliance with health and safety standards, promoting staff wellbeing, and driving a culture of professionalism, vigilance, and excellent visitor service.

The Supervisor role has first line management responsibility for a team of security officers. The Supervisor will support the training and development of the security team, supporting the management team in ensuring the highest standards of presentation, behaviour and service are always delivered to our customer and guests.

About the Role:

As a Security Officer, you will be responsible for:

• Lead, motivate, and support a team of Security Officers.
• Support the workforce planning team in ensuring all duties, core and ad-hoc are adequately staffed.
• Monitor officer performance, conduct appraisals, and provide regular feedback.
• Drive the highest standards of presentation and behaviour through floor-based officer engagement.
• Oversee daily security operations including access control, patrols, incident reporting, and emergency response.
• Investigate and report incidents in line with the Site and WJ policies and legal requirements.
• Liaise with external agencies (police, fire brigade, contractors) as required.

Why Join Us?

• Annual leave entitlement of 5.6 weeks.
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

What we are looking for:

Essential:

• Proven supervisory or management experience in a security, facilities, or public-facing environment.
• Strong leadership and people-management skills with the ability to motivate teams.
• Knowledge of health and safety legislation, security operations, and emergency procedures.
• Excellent communication, decision-making, and conflict-resolution skills.
• High level of integrity, professionalism, and reliability.
• Ability to work flexibly, including evenings, weekends, and public holidays.

• Front line SIA licence
• The ability to travel to and from Reading during unsociable hours.

Desirable:

• Experience working within a cultural, heritage, or public venue environment.
• First Aid at Work certification.
• Customer Service experience
• Knowledge of Scheduling staff through a Workforce Management system

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.