Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

We are looking for a Security Supervisor to join us at our client site in London.  Our client is a large marketing agency, including creative content The role will be to supervise the site with the day to day operational and business requirements of the contract in line with customer and contractual expectations. Be the initial point of contact on all security matters, ensuring a consistent quality service delivery and prompt responses to all incidents and applying a high degree of confidentiality to all of their work

As a Security Supervisor you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience. 

What do you get from us: 

• The Role – Mon-Fri – 07.00am-19.00pm
• Pay – £13.98 per hour
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists 
• Access to an Online GP Service for you and your dependents

A typical day in the life as a Security Supervisor:  

• To supervise the Contract Security Personnel working on site and report any issues or matters to the Regional Operations Manager / WJ Management relating to the professional conduct & development of the team.
• Understand the roles of the Security Personnel and train newly appointed officers in their roles.
• To act as an initial point of contact for all daily operational security matters across the contract and escalate any incidents to the Regional Operations Manager/WJ Management where necessary.
• Ensure compliance with all Policies and Procedures & Wilson James.
• Motivate and develop the Security Staff in their respective roles.
• Ensure all security personnel are fully informed / briefed in relation to both the AI's, SOP's & the H&S documentation.
• Ensure, that all staff work in safe conditions, acting upon all reports of accidents and faults and, that staff carry out their duties in accordance with procedures and policies.
• To supervise on a day-to-day basis, Fire system, ensuring that all staff are fully trained and competent in their roles and carrying out their required duties.
• Carry out any other reasonable request as required by the Client/WJ Management.

• What are we looking for?
  We are looking for people who are passionate about helping others and keeping those around you both safe and secure.   
• Deliver excellent customer service
• Basic IT Skills
• Demonstrate the ability to think and act quickly in emergencies or under pressure
• Have an ability to deliver succinct and clear verbal and written reports where necessary
• Maintain a high standard of personal presentation
• Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability 
• Able to demonstrate an ability to work as part of a team.
• Able to deal calmly and confidently with all demands from the client and public.
• An understanding of the principles of equality and diversity in relation to visitors' needs.
• SIA -SG

Desirable skills

• IOSH – Managing Safely
• CCTV

Apply today and secure your future with Wilson James! 

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.