Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

We are looking for a Security Supervisor to join us at our client site based in Central London. The site was originally built as the headquarters of the Post Office and is currently used as a storage and archive facility.

As a Security Supervisor at the site, you will be monitoring and operating the control systems and radio transmissions to help coordinate the security response at site.

What do you get from us: 
 

• The Role – 4 on, 4 off days & nights
• Pay: £15.00 per hour
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists 
• Access to an Online GP Service for you and your dependents
• Benefits – Discounted food
   

A typical day in the life as a Security Supervisor:  

• To be the initial point of contact for all daily operational matters.
• Supervising daily shift operations to both meet and exceed client expectations.
• Coordinate the management of physical security in accordance with client and customer expectations, policy and procedures.
• Be responsible for all security activities & standards of all personnel, and ensure that all incidents are managed and responded to in accordance with policies and procedures.
• To ensure that staff are briefed on SOP's & procedures that have been implemented or are due to be introduced.
• Ensure all security personnel are fully informed / briefed in relation to both the AI's & the H&S documentation.
• To provide effective support to the client's Incident Management representative and undertake incident management responsibilities as defined by the client.
• Work in partnership with service partners and customers' representatives, ensuring all aspects of site Security are effectively managed.
• To supervise the contract security personnel working in the locations and take responsibility for the professional conduct & development of the team.
• Oversee the deployment of the Security Team by way of planning, co-ordination, and allocation of both duties and breaks, ensuring no position is left uncovered at any time.
• Ensure that all staff work in safe conditions, acting upon all reports of accidents and faults and that staff carry out their duties in accordance with procedures and policies.
• Ensure effective communication with and within the Security Team.
• Play a proactive part in the control of staff turnover and effectively manage and reduce absence.

• What are we looking for?

We are looking for people who are passionate about helping others and keeping those around you both safe and secure.   

• DS or SG SIA licence
• Strong leadership abilities with previous experience in a supervisory role within a control room environment
• Able to demonstrate excellent customer service skills
• Proven reliability including an ability to deliver high standards of both punctuality and attendance
• Good written and verbal communication and interpersonal skills, being able to adapt style to meet the needs of the situation.
• Self-motivated and able to maintain a high standard of personal presentation
• An ability to think and act quickly in emergencies or under pressure.
• A willingness to work cooperatively and constructively with both peer groups and the leadership provided by department supervisors and management.
• An ability to deliver succinct and clear verbal reports.
• A flexibility to work shifts including weekends

• Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability