Security Safety Support Officer

Permanent Full-Time Role
Location: Birmingham.
Hours: 4 on 4 off including days and nights.
Pay: £13.48 hourly rate

Join Our Team as a Security Safety Support Officer!

We are looking for a self-motivated officer to join us on our Security Safety and Support Officer contract for our client based in Birmingham, the UK's flagship transport levelling-up project.

As a Security, Safety, Support Officer, you will work as part of a small team of mobile patrol officers on a large infrastructure project, gathering information and offering security and support to our clients across a range of sites. You will be responsible for preventing unauthorised persons from entering prohibited areas, directing emergency vehicles and traffic, and, at times, controlling crowds.

About the Role:

As a Security Safety and Support Officer you will be responsible for:

• Welcoming staff and visitors and creating a safe, professional atmosphere
• Conducting regular patrols and monitor premises to prevent unauthorised access, theft, or vandalism.
• Monitoring access points, CCTV, and handling security procedures
• Respond promptly to alarms, emergencies, and security incidents, taking appropriate action as needed.
• Complete detailed reports on daily activities, incidents, and any security concerns.
• Assist in emergency situations, including evacuations and first aid support if required.
• Adapting to different client sites – no two days are the same
• Responding calmly and confidently to incidents or concerns
• Working as part of a diverse, supportive team

Why Join Us?

• Annual leave entitlement of 5.6 weeks.
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Cycle to Work scheme

What we are looking for:

• Door Supervisor Licence (mandatory)
• First Aid
• A full UK Driver's licence is essential as you will be driving a patrol vehicle (mandatory). 
• High-level report writing skills.
• Excellent customer engagement skills with excellent verbal and communication skills
• Experience with security surveillance.
• High level of attention to detail, timekeeping, and ability to prioritise time effectively.
• Demonstrate the ability to think and act quickly in emergencies or under pressure.

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.