Security Operations Centre Lead

Permanent
Location: Basingstoke
Hours: Full time, 4 on, 4 off, days 06:00 - 18:00 and nights, 18:00 - 06:00
Pay: £47,000 per annum

Join Our Team as a Security Operations Centre Lead. 

If you're looking for a routine, quiet, screen‑watching SOC role… this isn't it.

Our client in Basingstoke is launching a new, innovative Security Operations Centre in Basingstoke - and we're looking for a SOC Lead who thrives in a fast‑moving environment where no two days look the same. This is a rare opportunity to help shape, influence, and build a brand‑new operation at the heart of our client's European security function.

As the SOC Lead, you won't just be monitoring alarms. You'll be analysing data, spotting trends, driving improvements, and leading a team that acts as the first point of contact for all physical security escalations across the region. You'll be hands‑on, making real‑time decisions, coordinating responses, and ensuring incidents are managed from activation through to closure with precision and professionalism.

This is a role for someone who enjoys variety, complexity, and responsibility - someone who wants to innovate, challenge the status quo, and help build a best‑in‑class SOC from the ground up.

About the Role:

As a Security Operations Centre Lead, you will be responsible for:

• Leading and developing a team of SOC Alarm Response & Investigation Controllers
• Managing all alarm responses, escalations, and incident coordination across the VE region
• Analysing alarm activation data to identify patterns, trends, and opportunities for improvement
• Creating and refining SOPs, processes, and operational standards
• Collaborating with stakeholders across Europe to drive continuous improvement
• Conducting operational debriefs and embedding lessons learned
• Overseeing the use of IDS, IPS, SIEM and other advanced security technologies
• Managing rostering, performance, training, and HR responsibilities for your team
• Ensuring compliance with SIA, data protection, and internal security standards
• Supporting culture change and promoting a proactive, ownership‑driven environment

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

What we are looking for:

• Experience operating in or managing a UK SOC environment
• Strong incident management capability, including multi‑agency coordination
• A solid understanding of business resilience and SOP design
• Proven leadership skills and the ability to remain calm under pressure
• Experience with IDS/IPS/SIEM platforms (e.g., CCure, Genetec)
• Excellent communication skills and the ability to build trusted relationships
• A detail‑focused, systematic approach with the ability to think quickly and act decisively
• Experience with HR processes and team development

Desirable:

• IOSH/NEBOSH
• Data analysis experience (Power BI or similar)
• ILM3 or equivalent management qualification
• Full UK driving licence

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.