Security Manager

Permanent
Location: London
Hours: 5 days a week, 08:00 - 18:00
Pay: £56,862 pa

About the Role:

• Lead, manage, and support a team of security personnel delivering a 24/7 security operation.
• Ensure all site staffing levels are maintained in line with contractual requirements.
• Maintain and review site documentation, including Assignment Instructions, Risk Assessments, and Standard Operating Procedures.
• Oversee employee records relating to attendance, sickness, leave, payroll, and compliance audits.
• Ensure the safety and security of the client's people, assets, environment, and reputation.
• Manage staff training, development, succession planning, and site competency standards.
• Monitor performance against KPIs and prepare and present regular client performance reviews.
• Act as Incident Controller during emergencies and lead fire evacuation drills and exercises.
• Build strong relationships with occupiers, neighbouring businesses, law enforcement agencies, and intelligence partners.
• Manage site security systems, business continuity processes, reporting requirements, and security-related events.

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

What we are looking for:

• Previous experience managing security teams within a corporate or commercial environment.
• Valid SIA Door Supervisor or Security Guarding Licence.
• Valid SIA CCTV Licence.
• Current First Aid at Work qualification.
• Strong leadership and people management skills with experience developing high-performing teams.
• Ability to remain calm and make effective decisions during emergencies and high-pressure situations.
• Excellent verbal and written communication skills with the ability to produce clear reports.
• Good IT skills, including experience using workforce management and reporting systems.
• Experience managing KPIs, service delivery standards, and operational compliance.
• Strong customer service focus with the ability to build and maintain professional stakeholder relationships.

• Experience working with intelligence networks, law enforcement agencies, or business resilience programmes.
• Experience managing ISO 22301 Business Continuity Management Systems.
• Experience planning and delivering security awareness events or engagement activities.

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.