Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Are you a dynamic leader ready to revolutionise the security industry? Wilson James is seeking a visionary Operations Manager to spearhead our operational activities across diverse sites. If you're a trailblazer with a knack for financial acumen, team leadership, and innovative problem-solving, we want you!

Why Wilson James?

• Innovation-Driven: Leverage cutting-edge technologies and data analytics to transform operations.
• Leadership Excellence: Lead a high-performing team to deliver unparalleled service.
• Growth Opportunities: Collaborate with our Growth Team to drive business development and client retention.

What do you get from us:  

• The Role – Full Time, 42,5 hours per week, Monday to Friday
• Pay: £52,500 - £55,000 per annum plus annual car allowance of £5,400. 
• Company Pension Scheme
• Life Assurance Scheme
• Access to an Online GP Service for you and your dependents
• Car Allowance
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – access to mental health support specialists 

Key Responsibilities:

• Operational Leadership: Manage a diverse team ensuring compliance with legal, contractual, and company standards.
• Financial Management: Oversee budgeting, forecasting, and P&L to drive revenue growth and profitability.
• Client Engagement: Act as the primary liaison, exceeding client expectations and identifying new business opportunities.
• Tech-Savvy Solutions: Adopt new technologies to enhance efficiency and decision-making.

What are we looking for?

• Proven operational management experience, preferably in security or a related industry.
• Exceptional leadership and motivational skills.
• Strong client-facing and internal communication abilities.
• In-depth understanding of financial management and contract terms.
• Proficiency in technology and data analytics.
• Flexibility to travel and adapt to changing business needs

Be part of a team that values integrity, respect, and continuous improvement. At Wilson James, your innovative ideas and leadership will drive our success and shape the future of security operations.

Apply Now! Take the next step in your career with Wilson James. Lead with us, grow with us, and succeed with us.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.