Vacancy Reference:
5173
Contract Type:
Part Time
Temp or Perm:
Permanent
City:
Crawley
Closing Date:
30 November 2026
Salary:
£16.74

Ramp Driver

Permanent
Location: Gatwick Airport
Hours: Part time, 4 on, 4 off, varied hours, 21 hours a week
Pay: £16.74 ph

At Wilson James, we pride ourselves on creating safe, secure and welcoming environments for our clients and customers. We are currently seeking professional, customer-focused Ramp Drivers to join our Passenger Services team at Gatwick Airport.

This is a rewarding role where you will play a vital part in supporting passengers with reduced mobility, ensuring they receive a safe, dignified and seamless journey through the airport and to their aircraft.

About the Role:

As a Ramp Driver, you will operate specialist airport vehicles, including ambi-lifts and minibuses, transporting passengers with reduced mobility between the terminal and aircraft. You will also provide hands-on assistance within the airport, helping passengers navigate their journey while delivering exceptional customer service.

Safely operate ambi-lifts, minibuses and associated passenger-service equipment.
Assist passengers with reduced mobility throughout the airport and during boarding and disembarkation processes.
Support passengers with baggage and mobility aids when required.
Ensure all vehicles and equipment are maintained, checked and kept clean in accordance with company procedures.
Maintain accurate operational records and complete required documentation.
Deliver outstanding customer service while complying with airport, safety and regulatory requirements.
Work collaboratively with operational teams to ensure flights depart and arrive efficiently.

Why join us?

We are Proud to be employee owned. This means we focus on long-term success and recognise the contribution of our colleagues who make our success possible.

When you join Wilson James, you'll be part of a business that:

Invests in training, development and career progression
Supports wellbeing and work-life balance
Encourages diversity, inclusion and belonging
Values innovation and continuous improvement
Is built for long-term success, not short-term gain
Gives you the opportunity to make a meaningful contribution to our future

Alongside a competitive salary, you'll benefit from:

5.6 weeks annual leave
Employer Pension contributions
Access to financial wellbeing support and lifestyle benefits
Life assurance
Specialist mental health & wellbeing support
Online GP services for you and your family
Discounts at hundreds of retail, leisure and lifestyle brands
A Cycle to Work scheme
Employee Referral scheme

What we are looking for:

We are looking for individuals who thrive in a fast-paced environment and genuinely enjoy helping others.

You'll Bring:

Previous customer service or customer care experience.
Excellent communication skills with a caring and empathetic approach.
The ability to remain calm, professional and responsive under pressure.
Strong teamwork skills and a positive attitude.
Basic IT skills.
A commitment to safety, reliability and exceptional customer service.

Essential Requirements

Full driving licence with Category C and D entitlement, held for a minimum of two years.
Aged 23 or over for insurance purposes.
Ability to obtain an airside driving permit and pass the required medical and colour vision assessments.

Desirable

Previous airport or airline experience.
Experience driving larger vehicles or working at height.
Additional language skills.

Interested? Apply now and let your career take off!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction, and we work with diverse, vibrant clients, making for a dynamic and engaging workplace. Employee owned since 2026, we are strengthening our people-first culture every day and creating even greater opportunities for investment, innovation, career development and long-term success.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.