Performance Intelligence Lead

Permanent Full-Time role.
Location: Birmingham Airport
Hours: Monday-Friday (08:00-16:00)
Pay: £39,140 annual pay

Join Our Team as a Performance Intelligence Lead will play an important role within the Performance intelligence service area of the Contract, formed to support the Assisted Travel Team in planning of performance intelligence and looking at performance data trends to improve efficiency in delivering the Birmingham airport AT contract. The role requirements are to deliver tangible outputs and credible metrics to measure performance using data and science to illustrate progress and demonstrate commitment and corporate responsibility

About the Role:

As a Performance Intelligence Lead, you will be responsible for:

• Understand and combine data from various sources to create analytics data sets. Develop a solid working knowledge of how current systems and data sources are populated and sourced.
• Analyse data, draw conclusions, and develop solutions to address business problems.
• Monitor and audit data quality.

Why Join Us?

• Annual leave entitlement of 5.6 weeks.
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Cycle to Work scheme

What we are looking for:

• Excellent analytical / diagnostic skills with data analysis and report writing experience
• Excellent numerical and analytical skills
• Knowledge of data modelling, data cleansing, and data enrichment techniques
• The ability to carry out data quality control, validation and linkage
• Ability to use either Power BI or Tableau.
• Ability to establish and install new policies and processes.
• Analyse data, draw conclusions, and develop solutions to address business problems.
• The ability to produce clear graphical representations and data visualisations.

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.