PCO Chauffeur

Permanent Part-Time role.
Location: Heathrow
Hours: Various hours
Pay: £16.00 hourly rate

Are you looking for a new and exciting role? Join our team at Heathrow as a PCO Chauffeur, playing a crucial role and will be responsible for delivering exceptional and seamless VIP experience through safe, efficient, and courteous transport of passengers and their cabin and hold luggage both airside at Heathrow Airside and landside across London and its surrounding areas, ensuring the highest standards of customer care, professionalism, and discretion. This role involves courteous, prompt, and efficient transportation of passengers and their cabin and hold baggage, as directed by the Controller, Dispatch, or Management.

PCO Chauffeurs provide a warm welcome, ensuring passengers feel comfortable and experience seamless transitions between terminals, aircraft stands, VIP suites, and onward journeys outside Heathrow.

About the Role:

As a PCO Chauffeur, you will be responsible for:

• Always deliver exceptional customer service, including greeting passengers warmly, assisting with their needs, and ensuring a comfortable and professional experience.
• Assist VIP passengers with their hold/cabin luggage, ensuring careful and discreet handling.
• Manually move baggage and baggage carts from the baggage hall to vehicles.
• Transport VIP passengers and their cabin and hold baggage airside and landside.
• Check and confirm routes for all landside movements before leaving the base to ensure timely arrivals.
• Contact Dispatch/Controller immediately if facing any issues en route or if delays are anticipated for a collection.
• Collect passengers from various hotels in London or private residence, liaising with reception or concierge prior to collection time to ensure a smooth handover.
• Carry out daily vehicle maintenance checks and complete handover documentation.
• Clean and present vehicles to the highest standard as directed by Controller/Management. 

Why Join Us?

• Annual leave entitlement of 5.6 weeks.
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Cycle to Work scheme

What we are looking for:

Essential

• Deliver excellent customer service
• Demonstrate the ability to think and act quickly in emergencies or under pressure
• Full driving licence held for a minimum of 2 years with not more than 3 points
• Must be over 23 years old for WJ vehicle insurance purposes

Desirable

• Experience in a high-end market service environment
• Have a good command of the English Language
• Be extremely well groomed and presented

Qualifications and Licenses:

Essential

• PCO Licences
• Full Driving Licence
• Knowledge of London and its surrounding areas
• Manual Handling

Desirable

• SIA Licence
• Close Protection
• Knowledge of Airside roads and its surrounding areas

Interested? Apply now and let your career take off! 

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.