OSC Controller

Permanent
Location: West London
Hours: Full time – 4 on, 4 off
Pay: £17.20 per hour

Join Our Team as a OSC Controller!

We are looking for an observant, experienced Controller to maintain a safe environment. In this position, you will patrol, stand guard, and monitor the area using CCTV equipment and if needed take immediate action if problematic situations arise. You must always be keenly aware of your surroundings and able to respond to any suspicious or unlawful behavior.

About the Role:

As the OSC Controller you will be responsible for:

• Be able to report all HSSE issues, escalate when required.
• Immediately respond to emergencies to provide necessary assistance to employees and visitors.
• Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations.
• Ensure you are fully aware on your responsibilities whilst within the Control Room – logs are updated correct.
• Complete all relevant paperwork, reports.
• Ensure the security, safety and well-being of all personnel, visitors, contractors, General Public that come to the assignment.
• Monitor your surroundings for any suspicious activity whilst covering , welcome Lane pods whilst in the Control Room using CCTV cameras

• Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits– Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development– we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing– Life assurance scheme, access to mental health support specialists
• Access to an Online GPfor you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Progression opportunities– many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

What we are looking for:

• Deliver excellent customer service
• Basic IT Skills
• Demonstrate the ability to think and act quickly in emergencies or under pressure
• Have an ability to deliver succinct and clear verbal and written reports where necessary
• Demonstrate an ability to work as part of a team.
• Able to deal calmly and confidently with all demands from the public.
• SIA DS & CCTV licence

Please note that, successful candidates will be required to undergo periodic vetting checks during their employment. This is not a full vetting process, but a routine credit and directorship check and  carried out every three years to ensure ongoing compliance with our security standards.

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.