Medic Officer 

Permanent
Location: London
Hours: 4 on, 4 off – 07.00am-19.00pm-19.00pm-07.00am
Pay: £19.45 per hour

Join Our Team as a Medic Officer!

The Medic Officer plays a vital role in maintaining the safety, wellbeing, and smooth operation of the estate. This is a high-visibility, dual-role position combining core security responsibilities with emergency medical response. As a first responder, the officer is trained to deliver effective first aid, life-support, and trauma care until emergency medical services arrive. The role requires excellent judgement, physical readiness, and the ability to remain calm under pressure—operating both independently and as part of the wider estate security team. The highest level of professional standards and consistent approach to ensuring a positive customer experience.

About the Role:

As a Medic Officer! you will be responsible for:

• Respond to medical incidents across the estate and provide first aid or extended life support within the scope of training.
• Assess patient condition, stabilise injuries, and prepare casualties for handover to the London Ambulance Service or other emergency responders.
• Ensure medical equipment and supplies are stocked, functional and accessible during duty hours.
• Support evacuation or shelter-in-place procedures in medical or multi-casualty situations.
• Remain alert to safeguarding concerns, particularly relating to vulnerable individuals requiring medical attention.
• Maintain accurate incident records, including medical details, and submit these to the Control Room to support central reporting and follow-up.
• Participate in regular medical training, drills, and scenario exercises to ensure response readiness.

• Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to work scheme

What we are looking for:

• Strong situational awareness and sound judgment.
• Professional appearance and behaviour.
• Ability to work independently and as part of a team.
• Previous security experience (beneficial).
• Knowledge of the estate layout and procedures/facilities (beneficial).
• Demonstrated ability to assess and respond to medical emergencies calmly and effectively.
• Confidence in triage, CPR, AED use, bleeding control, and casualty handover.
• In-date FREC 3, FPOS, or equivalent accredited pre-hospital care certification (required).
• SIA – DS licence
• Exceptional Customer service skills and verbal communication

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.