• Support the day-to-day operation of the Loading Bay and associated service areas under the direction of the Loading Bay Supervisor.
• Assist with deliveries, collections, contractor activities and vehicle movements to ensure they are conducted safely, securely and efficiently.
• Monitor Loading Bay activity and report issues, risks or non-compliance promptly.
• Control access to the Loading Bay in accordance with site requirements and authorised booking arrangements.
• Help ensure operational activity does not adversely impact Museum operations, visitors, collections or staff.
• Will maintain strong situational awareness throughout each shift, communicate clearly and accurately, support safe vehicle and contractor activity, record key information effectively, and uphold high standards in an environment where security, safety and customer service are central to every interaction.

• Invests in training, development and career progression
• Supports wellbeing and work-life balance
• Encourages diversity, inclusion and belonging
• Values innovation and continuous improvement
• Is built for long-term success, not short-term gain
• Gives you the opportunity to make a meaningful contribution to our future
  
  

What we are looking for:

• Valid SIA Door Supervisor Licence.
• Previous experience within a security, customer service, logistics, facilities, transport or operational environment.
• Good verbal communication skills with the ability to engage professionally with drivers, contractors, suppliers, museum staff, visitors and stakeholders.
• Good written communication skills, including completing incident reports, logs, handovers and operational documentation.
• Ability to follow Assignment Instructions, Standard Operating Procedures and site-specific requirements.
• Awareness of health and safety principles and the importance of safe systems of work.
• Ability to remain calm, professional and effective under pressure.
• Strong attention to detail and the ability to maintain accurate records.
• Confidence to challenge unsafe acts, unauthorised access and non-compliance in a professional manner.

• Banksman or Vehicle Marshal qualification. 
• Experience working in an environment involving vehicle movements, deliveries or contractor activity.
• Experience within a museum, cultural, heritage or visitor attraction environment.
• First Aid at Work qualification. 

Interested? Apply now and secure a future with us! 

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction, and we work with diverse, vibrant clients, making for a dynamic and engaging workplace.   Employee owned since 2026, we are strengthening our people-first culture every day and creating even greater opportunities for investment, innovation, career development and long-term success.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.