We are looking for a Front of House Manager for one of our clients, a high-quality business environment in a fantastic location in Reading, Berkshire, with first-class on-site amenities, enjoyed by over 7,000 people already on the park. Our client's range of office accommodation gives forward-thinking businesses the ability to flex and the space to perform well. Transport facilities for this role are excellent if you do not drive with frequent and rapid bus services to and from the train station, with Green Park station open with a train straight into the park, getting to and from work could not be any easier. 

The Front of House Manager will be responsible for the management of all Front of house operations ensuring that the FOH team are trained to the highest standards and in line with company legislation, and to help define the company's unique ‘6* service' concept which sets Green Park apart from other organisations. To also be familiar with different aspects and functions of the FOH operations and ensure that the client is accommodated in an excellent and professional manner. Support and manage events as appropriate.

What do you get from us:  

• The Role – Monday to Friday, 50 hours per week, 0800 to 1800
• Pay: £45,000 per annum
• Company Sick Pay 
• Company Pension Scheme
• Life Assurance Scheme
• Access to an Online GP Service for you and your dependents
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – access to mental health support specialists 

A typical day in the life as a Front of House Manager 

• Manage all front of house operations including, but not limited to, visitor management, documentation organisation, dress, and deportment standards
• Ensure that the highest levels of service are always being offered to both the occupiers and the client
• Lead, monitor, motivate and inspire the team
• Manage people processes such as recruitment, training, rota requirements and staff inductions 

What are we looking for?
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.   

• Deliver excellent customer service
• Proven IT and organisational skills
• Management of team and client relationships
• Driving Licence

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability