Estate Supervisor

  • Vacancy Reference:
  • Vacancy Type:
    Full Time
  • Type of Contract:
    Security Corporate
  • Temp or Perm:
  • City:
  • Closing Date:
    31 May 2024
  • Salary:

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

We are looking for a Estate Supervisor  to join us at our client site in London.  Our client is one of the largest pedestrianised communities around, with modern offices, retail, food and drink outlets all in one place. Alongside this are modern gardens giving the site a unique feel.

As a Estate Supervisor you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience. 

What do you get from us: 

  • The Role – 4 on, 4 off days & nights – 07.00am-19.00pm-19.00pm-07.00am
  • Pay – £15.64 per hour
  • Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
  • Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
  • Health and Wellbeing – Life assurance scheme, access to mental health support specialists 
  • Access to an Online GP Service for you and your dependents
  • Specific site benefits – Cycle parking 

A typical day in the life as a Estate Supervisor:  

  • Manage daily shift rotations and work schedules ensuring all contracted hours & additional ad-hoc hours are manned on time within your area. You will anticipate gaps, provide solutions and cover but keep Operations Support Manager and DSM informed.
  • Inspect/check every shift that all staff assigned to the given portfolio under command are on time, smart and clean, carrying their valid  SIA licence, have completed all training topics, signed their RA's and AI's on Tracktic
  • Ensure all Permits to work are checked on shift handover
  • Identify daily per shift all Lone Working situations. Report any that are discovered ASAP that are not registered
  • Understand and review all building requirements, fire panels, escalation plans and AI SOPS every shift
  • Attend the daily Supervisors meeting as directed passing on all relevant information to staff and with other supervisors.  Raise with DSM all issues and risks opportunities and threats
  • Notify DSM and OSM if there are open shifts in your under 10 days in advance, work with Scheduler and DSM to fill the gaps


  • What are we looking for?
    We are looking for people who are passionate about helping others and keeping those around you both safe and secure.   
  • Demonstrable and proven experience managing a large workforce (30 plus) on a day to day basis
  • Have experience of using a command, control and communications centre to manage security operations
  • Experience of working in a facilities environment
  • Have experience in dealing with multiple issues at once, prioritising and resolving problems
  • Experience in critical asset, crisis and incident management
  • Demonstrate the ability to communicate with officers, colleagues, clients, contractors and management in the appropriate manner
  • High level of attention to detail, timekeeping and ability to prioritise time effectively
  • An understanding of the principles of equality and diversity in relation to security staff
  • Have an ability to deliver succinct and clear reports both verbally and written
  • Strong IT Skills (Microsoft, Excel, Office 365, PowerPoint) with ability to use data to create reports and statistics


  • Apply today and secure your future with Wilson James! 


Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, 

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12 Exchange House, London, Greater London, UK, EC2A 2BQ

Meet the recruiter

Gary Young


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Employee Assistance Programme
Mental health and counselling access
Personal wellbeing resources
24/7 confidential helpline
Retailer discounts
Life assurance