Estate Patrol Officer

Permanent
Location: London
Hours: Full time, 4 on, 4 off, days and nights – 07:00 to 19:00 and 19:00 to 07:00
Pay: £14.35 per hour

Join Our Team as an Estate Patrol Officer!

Are you a vigilant and dedicated professional looking for a rewarding career in security? We are seeking a reliable and proactive Estate Patrol Officer to help maintain a safe and secure environment for our staff, visitors, and assets. In this role, you will be responsible for monitoring premises, conducting patrols, responding to incidents, and ensuring that security protocols are upheld at all times. If you have strong observational skills, excellent attention to detail, and the ability to handle situations calmly and professionally, we would love to hear from you!

About the Role:

As an Estate Patrol Officer! you will be responsible for:

• Manage public realm security
• Your patrol posture must be welcoming, effective and confident to detect, deter and deny crime at site
• Use Tracktic and Fulcrum systems to report incidents, record patrols and read instructions and security updates
• To help raise the profile of Broadgate and ensure that all visitors feel welcome
• Always remain well informed
• Ensure that all incidents are reported and responded to in accordance with policies and procedures as appropriate to the rank of Security Officer.
• All incidents are responded to as directed by the Area Supervisor and in accordance with policy and procedures

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided

What we are looking for:

• Experience of working in a retail or public space environment and able to engage with people of all kinds
• You need to make everyone feel safe and provide added value through you concierge/ambassadorial skills
• Experience in dealing with multiple issues at once, prioritising and resolving problems for people
• Ability to communicate with the public, subordinates, colleagues, clients, contractors, and management in the appropriate manner
• Flexibility to work various shifts, including nights, weekends, and public holidays.

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge