CCTV Controller at the Warner Brothers

  • Vacancy Type:
    Full Time
  • Type of Contract:
    Security Corporate
  • Temp or Perm:
  • City:
  • Salary/Rate:

Are you looking for a step up in your security career? Are you experienced in CCTV work? Do you want to work at a site that is known for being the leading media and entertainment company? Are you looking to work in an engaging and supportive work environment that cares about your development? If so, we have the perfect opportunity for you to apply now!

We are looking for you to join us as CCTV Controller and become part of the fantastic team at our Warner Brothers site in Watford. Warner Bros is a major entertainment company that has been entertaining its audiences for 90 plus years, and this role will join our team at the award-winning visitor attraction Warner Bros. Studio Tour London – The Making of Harry Potter and film studio Warner Bros. Studios Leavesden.

You will undertake a crucial role for the business by ensuring consistent service delivery at site in a professional manner to controlling incidents in a skilled and organised way whilst adhering to escalation procedures at all times. You will need to take an important role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments but to also fully understand the culture at site and highlight areas where Wilson James can excel in delivery to ensure we are always providing the highest quality of service to our customers.

We are looking for someone with experience in a CCTC environment, as well as someone that is confident in their abilities but is also keen to learn and share their skills with the supportive team already at the site.

Main Responsibilities:

  • Maintain a duty of care to all site-based staff by completing regular radio checks. Ensuring all issues and incidents are dealt with and escalated in a timely, professional and efficient manner
  • Monitor, filter and take appropriate action to alarm activations, liaising with clients, police, and contracts as necessary.
  • Provide high quality written and verbal reports as and when required
  • Implement any client threat escalation procedures, ensuring you are aware of any matter that may threaten the security and safety of the people, the building and its assets.
  • Conducting Access Control Audits during the night shift

What we can offer you:

  • Competitive salary package
  • Shift pattern of 42 hours per week – 4 on 4 off
  • Annual leave of 5.6 weeks per year
  • Access to an Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
  • The opportunity to develop your security career with access to training and development programmes
  • Employee Assistance Programme that provides a health and wellbeing support service
  • As an employer of choice, we focus on wellbeing, training, and career progression

Essential Skills

  • SIA Door Supervisor Licence and CCTV Licence
  • Ability to coordinate and prioritise tasks in a fast-paced environment
  • Demonstrate the ability to think and act quickly in emergencies or under pressure

About Wilson James

Wilson James is a security, construction logistics and aviation services provider with more than 5,000 employees. With in-depth sector and service expertise, we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries.

Wilson James provides services to some of the world's most iconic brands. We collaborate. We raise standards. We win awards.
We employ more than 5,000 brilliant people across security, construction logistics and aviation services.

We celebrate diversity. With more than 75 nationalities represented in the Wilson James family, we are a truly inclusive company.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, please see our website.

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Warner Brothers
Warner Drive, Leavesden, Hertfordshire, UK, WD25 7

Meet the recruiter

Stevie Key


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Employee Assistance Programme
Mental health and counselling access
Personal wellbeing resources
24/7 confidential helpline
Retailer discounts
Life assurance