CCTV Control Room Operator

Permanent
Location: Central London
Hours: Full Time, 42 hours per week, 4 on 4 off, days and nights
Pay: £13.22 per hour

Join Our Team as a CCTV Control Room Operator!

Are you a vigilant and dedicated professional looking for a rewarding career in security? We are seeking a reliable and proactive CCTV Control Room Operator to help maintain a safe and secure environment for our staff, visitors, and assets. In this role, you will be responsible for monitoring premises, operate control room systems , responding to incidents, and ensuring that security protocols are upheld at all times. If you have strong observational skills, excellent attention to detail, and the ability to handle situations calmly and professionally, we would love to hear from you!

About the Role:

As a CCTV Control Room Operator, you will be responsible for:

• Operate and monitor control room systems, ensuring all tasks align with WJ and client procedures and policies.
• Oversee daily CCTV, Fire, and Security system operations, conducting regular system tests, panic alarm tests, and lift checks.
• Report any faults promptly to maintain system efficiency.
• Ensure effective operation and monitoring of the Control Room CCTV system in compliance with procedures, legislation, and crime prevention codes of practice.
• Monitor alarms for access/perimeter control systems, museum case alarms, and dispatch officers as needed.
• Operate radio, telephone, and other communication systems professionally, promptly, and efficiently.

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites

What we are looking for:

• To hold a current DS SIA Licence and CCTV licence
• Proven experience in a security role or a similar position.
• Strong observational skills with the ability to identify and respond to security threats.
• Excellent communication and interpersonal skills to interact with staff, visitors, and authorities.
• Ability to remain calm and act decisively in high-pressure situations.
• Flexibility to work various shifts, including nights, weekends, and public holidays.

Interested? Apply now and secure your future with us! 

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge.