Administrator

Permanent Full-Time role
Location: Heathrow
Hours: 5 on 2 off (09.00-17.00)
Pay: subject to experience 

Join Our Team as an Administrator

The Admin Support Officer plays a vital role in ensuring the smooth day-to-day operations of site-based activities. This role is responsible for accurate data entry, workforce scheduling, procurement support, and logistical planning. The successful candidate will be highly organised, detail-oriented, and confident using systems such as Microsoft, Time gate, Salesforce and SAP.

About the Role:

As an Administrator you will be responsible for:

• Time gate Management
  
  
• ID Gateway

• Procurement Support:
  Raise and manage site-related purchase orders using SAP, ensuring timely and accurate processing of orders.
• Data Entry & Administration:
  Perform general administrative tasks including data input, document management, and reporting as required.
• Rostering:
  Create, update, and amend staff rosters in line with operational requirements, ensuring adequate coverage and compliance with working time regulations.
• Chauffeur Journey Planning:
  Coordinate and plan landside chauffeur journeys, ensuring efficient scheduling and communication with relevant stakeholders.
• Communication & Coordination:
  Liaise with site teams, suppliers, and internal departments to ensure smooth operations and resolve any administrative issues promptly.

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Cycle to Work scheme

What we are looking for:

Essential

• Previous experience in an administrative or operations support role.
• Experience in using Salesforce, Time gate and SAP (or similar systems).
• Strong attention to detail and accuracy in data entry.
• Excellent organisational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Experience in Microsoft Office Suite (Excel, Outlook, Word).

Desirable

• Experience in a high-end market service environment
• SIA Licence
• Knowledge of Airside roads and its surrounding areas

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.