We are seeking a strategic and driven Account Director to spearhead operational excellence across our prestigious Broadgate and Rest of City (RoC) portfolios. This is an exceptional opportunity to shape the future of our operations and drive transformative change.

Your Impact

- Leverage your expertise in data-driven decision-making to optimize processes and drive innovation at Broadgate

- Extend best practices and implement transformative methodologies across the Rest of City (RoC) portfolio

- Champion structured change management initiatives to deliver strategic value and exemplary service

- Ensure seamless alignment between operational strategies and British Land's overarching objectives

What do you get from us:  

• The Role – Full Time, 42.5 hours per week, Monday to Friday 
• Pay: £85,000 - £90,000 per annum. 
• Company Pension Scheme
• Life Assurance Scheme
• Access to an Online GP Service for you and your dependents
• Car Allowance
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – access to mental health support specialists 

What are we looking for?

• Proven success in leading operational excellence and strategic initiatives in complex, high-profile contracts within the facilities management, security, or logistics sectors.
• Extensive experience in data analysis, process optimization, and change management
• Strong leadership skills with the ability to inspire and motivate cross-functional teams
• Exceptional stakeholder management and communication abilities
• Experience developing and monitoring KPIs and ensuring contractual obligations are met.
• Proficiency in data analysis, interpretation, and reporting to drive decision-making and demonstrate value.

If you are a results-driven professional with a passion for innovation and operational excellence, we invite you to apply for this pivotal role. Join our team and make a lasting impact on British Land's premier Broadgate and RoC portfolios.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.