Relief Officer

Permanent
Location: Glasgow
Hours:  Guaranteed Hours - 120 hours per month
Pay: £12.60 per hour

Join Our Team as a Relief Officer!

We are looking for a Relief Officer to join our team based at our client site based in Glasgow. Our client is one of the largest retail and commercial banks based in the UK. Our client wants to help people and for the business to prosper and aim to do so simply, personally, and fairly and we would expect you to share these same values. Within this role, you will always portray the company's values and provide excellent customer service. You will be responsible for preserving an environment where employees; visitors and property are safe and well-protected.

About the Role:

As a Relief Officer, you will be responsible for:

• Ensuring the building is safe and protected by carrying out both internal and external patrols, actively preventing any security concerns. 
• Checking, and verifying entry passes, monitoring of alarm systems, access control and investigating any suspicious activity or behaviour.  
• Interaction with customers, meeting and greeting both staff and visitors; listening to requests, taking an interest in what they have to say, show empathy, and be prepared to answer questions and follow up where you feel you might be able to help. It's about going that extra mile to show people we care. 

Why Join Us?

• Annual leave entitlement of 5.8 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

What we are looking for:

• To hold a current SG SIA Licence
• Proven experience in a security role or a similar position.
• Strong observational skills with the ability to identify and respond to security threats.
• Excellent communication and interpersonal skills to interact with staff, visitors, and authorities.
• Ability to remain calm and act decisively in high-pressure situations.
• Flexibility to work various shifts, including nights, weekends, and public holidays.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.