Security Operations Manager

Permanent
Location: Kings Cross, London
Hours: Full Time, 5 days a week, 0830 to 1700
Pay: £60,000 to £65,000 depending on experience

Join Our Team as a Security Operations Manager

Wilson James is seeking a highly motivated Security Operations Manager. This individual needs to be able to demonstrate clear leadership and an innovative approach to all security matters. The successful candidate will be expected to maintain exceptional customer service standards and a commitment to continuous improvement. 

About the Role:

As a Security Operations Manager you will be responsible to manage the day-to-day operational and business requirements of a site in line with this division's contractual expectations by leading and managing the site security teams. To be the initial management contact on all security matters for this division of the client's business, ensuring consistent, quality service delivery and prompt responses to all incidents

Your role will include the following:

• Manage the security personnel working on sites, including their professional conduct, development, and deployment (e.g., rostering, supervision, holidays, absence).
• Advise the client on all security matters, including reviewing and writing security policies and procedures.
• Ensure all security incidents are managed and responded to in accordance with company policies and procedures.
• Act as the key contact for all daily operational security matters across the contract, ensuring effective communication with the client.
• Ensure compliance with legislation and health & safety requirements, including maintaining up-to-date risk assessments and safety documentation.
• Deliver and manage training and development of security personnel according to their roles and responsibilities.
• Lead on innovation and future-proofing the security service delivery model.
• Work closely with city-wide crime reduction and counter-terrorism initiatives, supporting incident management and response.

Why Join Us?

• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Cycle to Work scheme

What we are looking for:

• You must have at least five years of management experience or a management qualification, such as an ILM Level 3 or 5 certification
• SIA License holder would be desirable
• First Aid (full training) desirable.
• Security system knowledge
• Project management

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge.

Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.