Security Dock Officer

Permanent
Location:  Kings Cross, London
Hours: 1900 to 0700
Pay: £14.28 per hour

Join Our Team as a Security Dock Officer!

Join our team as a Security Dock Officer and play a key role in keeping our estate's loading bay and delivery areas safe, secure, and well-managed. In this busy, high-traffic environment, you'll be the first point of contact for vehicles, contractors, and deliveries—ensuring access is properly controlled, security procedures are followed, and operations run smoothly. With strong communication skills and a calm, professional approach, you'll help maintain safety standards, support facilities teams, and handle both everyday activity and unexpected challenges with confidence.

About the Role:

As a Security Dock Officer you will be responsible for:

• Provide a visible, professional presence and deliver excellent customer service during all interactions.
• Offer guidance and directions to visitors, ensuring smooth access to buildings and estate facilities.
• Collaborate with other security personnel and estate staff to ensure seamless service delivery.
• Report hazards, incidents, suspicious activity, or notable interactions to the Control Room for appropriate logging and follow-up.
• Uphold all security protocols while maintaining professionalism, vigilance, and discretion.
• Monitor and control access to the loading bay, validating vehicle entries, deliveries, and contractor movements.
• Ensure compliance with booking systems and permit-to-work procedures where required.
• Perform visual checks of delivery vehicles and escort high-risk contractors or goods when appropriate.

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. 
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.  
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents. 
• Financial support 
• Discounts on hundreds of retail sites
• Cycle to Work scheme

What we are looking for:

• SIA Door Supervisor Licence
• CCTV Licence
• Excellent communication and interpersonal skills.
• Customer-focused with the ability to remain calm in emergencies.
• Strong situational awareness and sound judgement.

Interested? Apply now and secure your future with us! 
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability 
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.   

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge.

Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.